Your Privacy Is Our Priority

1 Introduction

cbc66 ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. When you register on cbc66, play games, or use our services, you provide certain personal information. This Privacy Policy ("Policy") explains how we collect that information, the purposes for which we use it, with whom we share it, and how we keep it secure.

By using our platform, you are considered to have consented to the terms described in this policy. Please read this policy carefully. If you have any questions, please contact our support team.

2 What Information We Collect

cbc66 collects only the information that is essential for the smooth operation of our services. The information collected is as follows:

2.1 Personally Identifiable Information

• Full name (provided at registration)
• Date of birth (for age verification — only users aged 21 and above may become members)
• Email address
• Mobile number (for verifying bKash, Nagad, or Rocket transactions)
• Payment account details (mobile banking number — we do not store full card numbers or bank account numbers)

2.2 Automatically Collected Information

• IP address and geographic location (approximate)
• Browser type and version
• Device type (mobile, desktop)
• Browsing activity on the platform, pages visited, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Gameplay records and bonus usage history
• Records of communications with the support team

3 Purpose of Using Information

We use the information we collect for the following purposes:

• To create, verify, and manage accounts.
• To process deposits and withdrawals (bKash, Nagad, Rocket).
• To verify eligible age — gaming services are provided only to users aged 21 or above.
• To prevent fraud, money laundering, and other unauthorized activities.
• To ensure the security and stability of our platform.
• To improve the user experience and provide relevant bonus offers.
• To promote responsible gaming and support at-risk users.
• To fulfill legal obligations and respond to lawful requests from authorities.
• To provide 24/7 customer support.

4 Cookie Policy

cbc66 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

4.1 Essential Cookies

These cookies are required for the basic functionality of the platform. They are used for maintaining login sessions, security verification, and similar tasks. Without them, the platform will not function properly.

4.2 Functional Cookies

These cookies remember your preferences (such as language selection) and ensure a personalized experience for you.

4.3 Analytical Cookies

We use analytical cookies to monitor how the platform is used. This information helps us improve the quality of our services. You can disable cookies at any time by changing your browser settings, though this may limit some features of the platform.

5 Information Sharing and Disclosure

cbc66 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Minimum necessary information is shared to complete transactions via bKash, Nagad, and Rocket.
• Legal obligations: Information may be provided in response to a court order or a lawful request from a competent authority.
• Technology service providers: With contracted technology partners who operate the platform, and who are bound by strict confidentiality agreements.
• Fraud prevention: With security partners to detect and prevent unauthorized activities.

We do not disclose your information to any third party for reasons other than those stated above.

6 Data Security Measures

To ensure the protection of your personal information, cbc66 has adopted industry-standard technical and organizational measures:

6.1 Technical Security

• SSL/TLS encryption — all data transfers are handled through encrypted connections.
• Data-at-rest encryption — stored data is kept in an encrypted state.
• Two-factor authentication (2FA) support.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability assessments.

6.2 Organizational Security

• Data protection training for staff.
• Minimum access policy — only authorized staff may access personal information.
• A rapid response plan in the event of a data breach.

Please note, however, that no method of transmitting or storing information on the internet is 100% secure. We strive to ensure the highest level of protection, but we cannot guarantee complete security.

7 Data Retention Period

cbc66 retains your personal information for as long as it is needed for the relevant purpose or as required by legal obligations. General guidelines are as follows:

• Active account data: for the full duration that the account remains active.
• Closed account data: for a minimum of five years after account closure (for legal and regulatory reasons).
• Transaction records: for the period required under applicable law.
• Support communication records: for a minimum of one year after the issue is resolved.

Once the defined retention period ends, we securely delete or anonymize your information.

8 User Rights

As a cbc66 user, you have the following rights regarding your own information:

8.1 Right to Know

You have the right to know what information we hold about you. Upon request to our support team, we will provide a summary of your information.

8.2 Right to Correction

You have the right to correct any inaccurate or incomplete information stored in your account. This can be done through account settings or via the support team.

8.3 Right to Deletion

In certain circumstances (such as when closing your account), you have the right to request that your information be deleted, though some information may need to be retained due to legal obligations.

8.4 Right to Withdraw Consent

You have the right to withdraw your consent to marketing communications (such as email newsletters) at any time. This will not affect your account or gaming services.

To exercise these rights or for any privacy-related questions, please contact us via 24/7 live chat or email.

9 Privacy of Minors

cbc66 services are intended only for users aged 21 and above. We do not knowingly collect any personal information from individuals under the age of 21. Age is verified at the time of registration.

If we become aware that a minor has registered on our platform, the relevant account will be closed immediately and any collected information will be securely deleted.

10 Third-Party Links

The cbc66 platform may occasionally reference third-party services (such as payment gateways). These third parties have their own privacy policies, and cbc66 is not responsible for their data collection or usage practices. We recommend reading their own privacy policies before using their services.

11 Changes to This Policy

cbc66 reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.

The date of the latest policy update will always be shown at the top of this page under the "Last Updated" section. We recommend that you review this policy regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us: